Frequently Asked Questions

What are bioplastics?

Bioplastics are plastics derived from renewable biomass sources, such as plants, rather than fossil fuels. They are biodegradable, compostable, and offer a more sustainable alternative to traditional plastics.

How are Uproot Bioplastics different from traditional plastics?

Uproot Bioplastics are made entirely from plant-based materials, making them 100% plastic-free, biodegradable, and compostable. Unlike traditional plastics, which are derived from non-renewable fossil fuels and contribute to pollution, our products are environmentally friendly and sustainable.

What materials are used to make Uproot Bioplastics?

We use a variety of plant-based materials, including cassava, rice, and corn, to create our bioplastic products. These materials are renewable, abundant, and do not compete with food sources, ensuring sustainability throughout our production process.

Are Uproot Bioplastics products safe for the environment?

Yes, our products are designed to break down naturally in the environment, reducing pollution and harm to ecosystems. They are certified biodegradable and compostable, meeting rigorous environmental standards and regulations.

Can Uproot Bioplastics products be recycled?

While our products are not designed to be recycled in traditional recycling facilities, they can be composted at home or in industrial composting facilities. This process allows them to break down into organic matter, returning nutrients to the soil and completing the cycle of sustainability.

Where can I purchase Uproot Bioplastics products?

Our products are available for purchase online through our website and select retailers. We are committed to expanding our distribution network to make our eco-friendly products accessible to customers worldwide.

How can I learn more about Uproot Bioplastics and its mission?

You can stay updated on the latest news, product releases, and sustainability initiatives by following us on social media and subscribing to our newsletter. Additionally, you can visit our website to explore our story, values, and commitment to building a plastic-free future.

FAQ's ( Shipping & Refund )

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.